Accessibility Statement for AURORA DEW
AURORA DEW is committed to making our website accessible and user-friendly for all visitors, including people with disabilities. We want every customer to be able to browse our Korean skincare products, learn about routines, access product information, and complete purchases with confidence.
We are continually working to improve the accessibility, usability, and overall experience of our website for all visitors.
Our Accessibility Goal
Our goal is to follow the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, where reasonably possible. These guidelines explain how to make web content more accessible for people with visual, hearing, motor, cognitive, and other disabilities.
Accessibility is an ongoing effort. As our website, products, content, and technology change, we will continue reviewing and improving the experience.
Measures We Are Taking
To support accessibility on our website, we are working on improvements such as:
- Using clear page structure with headings, sections, and readable content.
- Providing text alternatives for important images where possible.
- Improving keyboard navigation across menus, buttons, forms, product pages, and cart features.
- Maintaining readable color contrast between text and backgrounds.
- Using descriptive links and buttons where possible.
- Supporting browser zoom and responsive layouts for mobile and desktop users.
- Adding accessibility options such as text resizing, readable font, contrast modes, link highlighting, motion reduction, and other visual adjustments.
- Reviewing new website sections and theme updates for accessibility issues before and after launch.
Accessibility Options
Our website includes accessibility options that allow visitors to personalize their browsing experience. These options may include features such as increasing or decreasing text size, enabling readable fonts, adjusting contrast, highlighting links or headings, reducing animations, hiding images, using a larger cursor, and using a reading guide.
These tools are designed to improve usability, but they do not replace a full accessibility audit or guarantee that every part of the website is fully accessible. We continue to improve the underlying website experience as part of our ongoing accessibility work.
Compatibility with Browsers and Assistive Technology
AURORA DEW is designed to work with current versions of major browsers, including Chrome, Safari, Firefox, and Edge. The website is built using standard web technologies such as HTML, CSS, JavaScript, and Shopify theme templates.
We aim to support common assistive technologies, including screen readers, keyboard navigation, browser zoom tools, and operating system accessibility features.
Known Limitations
Although we are actively working to improve accessibility, some areas of the website may not yet be fully accessible. Possible limitations may include:
- Some third-party apps, widgets, payment tools, or embedded content may not be fully controlled by us.
- Some older images or product content may need improved alternative text.
- Some interactive theme features may require further keyboard or screen-reader improvements.
- Some product descriptions or promotional content may need additional formatting improvements for readability.
If you experience an accessibility barrier, please contact us so we can review the issue and work toward a solution.
Third-Party Content
Our website may include third-party services such as Shopify features, payment providers, social media links, review tools, analytics tools, email signup forms, or embedded apps. While we try to choose tools that support accessibility, we may not fully control the accessibility of third-party platforms or external websites.
Feedback and Contact Information
We welcome feedback about the accessibility of the AURORA DEW website. If you have difficulty accessing any part of our website, need help placing an order, or notice an accessibility issue, please contact us.
Email: support@auroradew.com
Contact Page: Contact Us
When contacting us, please include:
- The page URL where you experienced the issue.
- A short description of the problem.
- The device, browser, or assistive technology you were using, if applicable.
We will do our best to respond promptly and provide the information, item, or service you need through an accessible alternative when possible.
Ongoing Improvements
AURORA DEW believes accessibility is an ongoing responsibility. We will continue improving our website as we add new products, pages, content, apps, and features.
Last updated: May 3, 2026